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1

Add bot to group

Search for the EthioReview bot (see dashboard for @username). Add it to your customer or internal feedback group.
2

Generate link code

Dashboard → Integrations → Telegram → Generate link code
3

Connect

In the group: /connect YOUR_CODE or use the Add to group link.
4

Verify

Dashboard status shows CONNECTED with group name.
5

Test collection

As group admin, run /collect. Confirm review link opens correctly.
6

Enable notifications

Toggle notifications ON to receive alerts for new published reviews.
7

Train staff

Document /collect for team members who post review requests after service.

Troubleshooting

ProblemFix
/connect failsCode expired — generate a new one
/collect deniedUser must be Telegram group admin
No notificationsCheck enabled: true and bridge health
Wrong org linkedUnlink and reconnect with fresh code
Connect a group →